For a detailed review, please refer to our Value Stream sessions (1-6), during the month of February, 2015.
Our Initial Scope is summarized in Clinical Research Scope.
We have created a current value stream map Clinical Research VSA and started three A3s, which we are reviewing and discussing right now.
Our metrics: we will measure satisfaction of our customers (Principal Investigators, Clinical Research Coordinators), work-in-progress studies, and turnaround time. We are working on specific definitions and will share those in April, 2015.
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